Shipping & Payments | Sankalp Packaged Foods

We support the following payment options at www.shop.sankalpfoods.com:

1. Credit Card
2. Debit Card
3. Net banking
4. Paytm / UPI

There are no hidden charges. You pay only the amount that you see in your order summary at the time of check out.

If you see any charges on your credit/debit card for purchases made but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you’re still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it. Please email us at marketing@sankalponline.com

In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking), etc. Kindly also check if your Internet connection has been disrupted in the process.

If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days.

DELIVERY CHARGES

Shipping and handling rates may vary based on the product, packaging, size, volume, type, and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

Cancellation & Return Policy

SPF shall have the right to refuse or cancel any orders placed for Products listed at an incorrect price, rebate or containing any other incorrect information or typographical errors. SPF shall have the right to refuse or cancel any such orders, whether or not the order has been confirmed and User has been charged.

Customer shall be entitled to cancel an order of any Product, only before the Order has been shipped. Cancellation of the order can be done logging on to SPF ecommerce website (“www.shop.samkalpfoods.com) in such a case we will refund payments made by you for the order either as a Store Credit, which can be used on future purchases or in the same mode the customer has paid. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.