What are the modes of payments supported?

We support the following payment options at www.shop.sankalpfoods.com

1. Credit Card
2. Debit Card
3. Net banking
4. Paytm / UPI

How much are the delivery charges?

Delivery charges are may vary based on the product, packaging, size, volume, type, and other considerations. A Final charges are given at the time of check out and consumers will know about this before making payments.

How sure am I that the products delivered will be fresh?

All items delivered by us come with a manufacturing date & an expiry date. If you notice any damage of packaging, wrong product shipped in the order, at the time of delivery, you can request return through our e-commerce website.  Please refer to our “Cancellation and Returns Policy” for further details.

Do you deliver to all cities?

We currently deliver within India.

Note:  Frozen products are currently delivered only in Ahmedabad and Pune. 

What is the estimated shipping time? How will I know when the order is shipped?

With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details. Usually it takes about 6-7 business days for the products to be shipped. 

We do not charge any other additional charges. There are no hidden charges. You pay only the amount that you see in your order summary at the time of check out. If you see any charges on your credit/debit card for purchases made but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you’re still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it. Please email us at marketing@sankalponline.com
In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking), etc. Kindly also check if your Internet connection has been disrupted in the process. If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days.

Does Sankalp packaged deliver internationally?

Sankalp packaged Foods don’t deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world, but you’ll have to ensure the Delivery Address is within India.

In case what you have received differs from what you have ordered. How can we return the Product?

We do have very rigorous checks in place during our dispatch process but at times a few hitches might go unnoticed. In case of wrong product shipped you can go on  e-commerce website and request to return the product. For more information, please refer our “Cancellation and Returns Policy” section.

Can I cancel my order after placing it?

The order once placed cannot be cancelled after it has been shipped. In case of cancellations, the amount will be refunded to your bank account within 7 to 10 business days.

For more information, please refer our “Cancellation and Returns Policy“.